Shipping policy

SHIPPING POLICY

Thank you for shopping at Mobile Souq - موبايل سوق! We are dedicated to delivering your orders quickly and safely. Please review our shipping policy below:

1. Shipping Locations
We currently ship to all governorates across Egypt.

2. Order Processing Time
All orders are processed within 1 business day (excluding weekends and official holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates
We offer fast shipping options across Egypt with the following estimated delivery times:
• Cairo and Giza: Delivery within 1 business day.
• All Other Governorates: Delivery within 2 to 3 business days.
*Note: Exact shipping fees will be calculated and displayed clearly at checkout before you complete your purchase.

4. Shipment Tracking
Once your order is shipped, you may receive a confirmation call, SMS, or WhatsApp message from our shipping carrier to coordinate the exact delivery time.

5. Contact Us
If you have any questions about the status of your order, please contact us at mobilesouqegy@gmail.com or via phone at +201105776330.